A system is only as strong as the processes behind it.
Practical, expert guidance tailored to how your organisation really works.
Your organization is not static. Programs grow, teams change and workflows evolve. Our Consultancy services exist to help you stay ahead. You work with specialists who understand how cultural organizations operate and how to align Artifax with the realities of day-to-day work.
This is not theoretical advice or surface-level optimization. It is practical collaboration that strengthens your processes, clarifies your data and ensures your tools support your people, not the other way around.
Experts who understand your world.
Our consultants have worked across venues, festivals, arts centers and public institutions.
They understand the pressures of complex schedules, tight budgets and multi-stakeholder coordination. That operational insight is brought directly into your project.
Built around your goals, not generic templates.
Every engagement is shaped around what you are trying to achieve, whether refining a single workflow or exploring wider organizational alignment.
You leave with clear, actionable recommendations designed around your capacity and priorities.
We work with you, not just for you.
We do not hand over a report and disappear. Instead, we work side by side with your teams, validating ideas, testing changes and ensuring improvements stick.
The result is long-term clarity, confidence and process consistency.
What We Do
Every engagement is unique, but our aim is always the same: help you get more from Artifax. We can help you:
Process Review & Optimization
We help you map your current workflows, identify bottlenecks, and redesign processes to save time and reduce complexity.
Governance & Role Alignment
As staffing structures evolve, we help you ensure Artifax reflects new responsibilities, permission hierarchies, and reporting needs.
Integrations Planning
Whether you’re connecting Artifax to your ticketing, CRM, finance systems, or a bespoke tool, we help you scope the requirements and plan the best approach.
Data Management Strategy
From cleaning legacy data to establishing sustainable data practices, we help you build a foundation you can trust.
Why It Works
Consultancy works because it’s built around your people, your processes, and your pace — not a one-size-fits-all method.
Collaborative, Not Prescriptive
We design solutions with you, not for you.
We don’t impose a model or tell you to “work our way.” Instead, we co-design improvements with your team, shaping solutions around your realities and constraints.
That’s why the changes stick.
Meets You Where You Are
We adapt to your starting point.
Whether you are new to Artifax or a long-standing user facing new challenges, we tailor our approach to your knowledge, capacity and pace.
Progress feels manageable and meaningful.
Strengthens Adoption & Alignment
Improvements everyone understands and can follow.
Changes made together build shared understanding across departments and leadership.
The result is clearer processes, stronger buy-in, and confident adoption of new ways of working.
Always Here for You
Together, these services ensure you’re never alone with Artifax.
Stories & Insights
At the turn of the year, it’s common to talk about improvement: doing more, moving faster, making better use of limited resources. But some ...
Arts and cultural teams are delivering more activity than ever with limited staff and rising expectations. Productivity is not just about working harder; it ...
For many organizations, “Go Live” becomes the finish line. In reality, it is just the beginning. This white paper explores how arts and cultural ...
There’s a quote often attributed to Voltaire (though it’s more accurately traced to the French writer Pierre-Marc-Gaston, duc de Lévis) that goes something like ...
Download PDF New systems promise better data, smoother workflows, and more capacity. However, change inside arts and cultural organisations often stalls. This happens not ...
While in New York for APAP NYC, I stopped by Theatre Row to catch up with the team at Building for the Arts NY. ...
Moving to a new organization or changing roles often means being introduced to new processes and different pieces of software. While your organization will ...