Technical support

Focus on what's most important to you...
We get it - systems and processes change over time and you need to stay agile. Our support team is always on hand to offer assistance and make sure any changes you are planning are completed in the most efficient way possible

In addition to our everyday support, we can provide technical support that will help you speed along some of the more time-consuming, manual jobs with custom scripts, written and tested to let you focus on other business priorities.

Effective support can only be provided by staff who not only know the product, but also understand your industry, so you can be sure that our advice is based on real-life experiences.
What you can expect from us
Online Help Centre available 24/7
Team of experienced industry experts
Ongoing support with system adaptation
Custom scripts to speed up processes
Bespoke training and workshops available

  • Anne Marie Ryan

    The Metropolitan Museum of Art
    "We have been working with both Sarah Gillett and James Powell on our conversion to Artifax v4. They have both done a fantastic job so far. All meetings are well organized, they always respond quickly to our emails, and they are putting in the effort to make sure they understand how our business works in order to ensure we are making the right decisions in our migration."

  • Amy Mann

    Kirklees Council
    "Excellent training sessions, clear to understand and was happy to answer any questions throughout all sessions, which was really helpful."

  • Emily Magee

    Liverpool Tung Auditorium
    "The session was engaging and really covered a lot of ground considering it was only 3 hours. Joe was very enthusiastic and clearly very knowledgeable about Artifax which helped immensely."

  • Isable Pulfer

    Theatro Municipal de Sao Paulo
    "Laura was great, very didactic and kind. All training sessions she was very punctual, shared documents, ideas and suggestions. And all doubts I sent to her by email, she promptly responded. She was super great."

Are you ready?

Empower your Artifax
Together we can

unlock your full potential

Expand your Artifax

We've partnered up with the crème de la crème of ticketing, workforce management and accounting software providers
on the market to enhance your experience!
see our integrations

Events. Reimagined.

Take a look around our software and explore your possibilities!
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