Case Studies And Testimonials
Read how Artifax has helped improve processes and efficiency within venues
Performing Arts
Let us help you create unforgettable experiences for your audiences
Festivals
We help some of the biggest festivals worldwide run smoothly, learn how here
Museums And Galleries
Create exceptional visitor experiences with Artifax
Conferencing And Events
Unite your sales, planning, catering, operations, and finance teams with Artifax
Places Of Worship
We completely understand the needs of your multi-functional spaces
Community Centres
Spend less time on admin and more time with your community
Local Government And Councils
Create exceptional experiences for your local community with Artifax
About Us
We are on a mission to empower the arts and cultural community to create unforgettable experiences. Established in 1986 and a member of the Volaris group we are a trusted and reliable source of venue and event management software and solutions. 
Learn More
OUR TEAM
Our team are truly world class. Driven by a passion for the arts and culture industry as many of us started our career in venues just like yours, we are committed to helping venues all over the world create unforgettable experiences for their audiences.
Learn More
News & Webinars
Read our most recent blog posts and register for our webinars
Where To Find Us In 2024
Meet the Artifax team in 2024
Artifax Academy
Designed for a variety of job roles and users, we are sure to have a course (or courses) that would be suitable for you
Faqs
Read our most frequently asked questions
Case Study Request
Tell us how Artifax has helped your venue, we would love to know!
Artifax Help Centre
Register and get involved in our online community of users

Technical support

Focus on what's most important to you...
We get it - systems and processes change over time and you need to stay agile. Our support team is always on hand to offer assistance and make sure any changes you are planning are completed in the most efficient way possible

In addition to our everyday support, we can provide technical support that will help you speed along some of the more time-consuming, manual jobs with custom scripts, written and tested to let you focus on other business priorities.

Effective support can only be provided by staff who not only know the product, but also understand your industry, so you can be sure that our advice is based on real-life experiences.
What you can expect from us
Online Help Centre available 24/7
Team of experienced industry experts
Ongoing support with system adaptation
Custom scripts to speed up processes
Bespoke training and workshops available
  • Anne Marie Ryan

    The Metropolitan Museum of Art
    "We have been working with both Sarah Gillett and James Powell on our conversion to Artifax v4. They have both done a fantastic job so far. All meetings are well organized, they always respond quickly to our emails, and they are putting in the effort to make sure they understand how our business works in order to ensure we are making the right decisions in our migration."
  • Amy Mann

    Kirklees Council
    "Excellent training sessions, clear to understand and was happy to answer any questions throughout all sessions, which was really helpful."
  • Emily Magee

    Liverpool Tung Auditorium
    "The session was engaging and really covered a lot of ground considering it was only 3 hours. Joe was very enthusiastic and clearly very knowledgeable about Artifax which helped immensely."
  • Isable Pulfer

    Theatro Municipal de Sao Paulo
    "Laura was great, very didactic and kind. All training sessions she was very punctual, shared documents, ideas and suggestions. And all doubts I sent to her by email, she promptly responded. She was super great."

Are you ready?

Empower your Artifax
Together we can

unlock your full potential

Expand your Artifax

We've partnered up with the crème de la crème of ticketing, workforce management and accounting software providers
on the market to enhance your experience!
see our integrations

Events. Reimagined.

Take a look around our software and explore your possibilities!
book a DEMO
All rights reserved © 2024 Artifax Software Limited. Registered in England and Wales No: 02007321 / VAT Reg No: GB 813 0421 81 / ICO No: Z5078823
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram