Security & Compliance
Protecting your data, your organization, and your customers.
Our Commitment to Security
When you choose Artifax, you are trusting us with your organization’s critical information. This includes operational schedules, contracts, financial records and supplier details.
Enterprise-Grade Hosting & Infrastructure
ArtifaxEvent runs on world-class infrastructure that’s fast, resilient, and secure — so your team can work with confidence.
Hosted on Amazon Web Services (AWS)
Enterprise-grade cloud with global coverage and built-in scalability.
High Availability
Redundant systems keep you online with minimal disruption.
Automated Backups
Daily backups and tested disaster recovery plans.
Regional Hosting Options
Meet local data sovereignty requirements wherever you operate.
Certifications & Standards
ISO 27001
Information Security Management certification (people, processes, and technology).
ISO 9001
Quality Management certification, ensuring consistent service and continuous improvement.
Cyber Essentials
UK government-backed certification protecting against common cyber threats.
Regular Penetration Testing
Regular external audits to identify and close vulnerabilities.
Secure Development Lifecycle
Security by design, built into every release.
Data Protection & Privacy
Your data belongs to you, we just help you protect it.
GDPR-Compliant
Policies and processes align with the General Data Protection Regulation.
Encryption
Data encrypted in transit (TLS/SSL) and at rest using industry-standard protocols.
Role-Based Permissions
Access restricted by role so users only see what they need.
Audit Trails
Full activity logs for accountability and transparency.
Data Ownership
Export your data anytime — it’s always yours.
Operational Security
Security is everyone’s responsibility and it’s woven into our daily operations.
Multi-Factor Authentication (MFA)
Additional protection on user accounts.
User Access Reviews
Regular checks to maintain least-privilege access.
Staff Training
All employees undergo regular security and compliance training.
Vendor Management
Every third-party provider meets our security standards.
Compliance That Scales With You
Whether you’re a local venue or an international festival, Artifax helps you meet your compliance obligations with confidence.
For IT Teams
Secure hosting, integrations, and documented processes.
For Finance & Governance
Audit-ready records, controlled access, and reliable reporting.
For Leadership
Assurance that your data is safe, compliant, and future-proof.
Trust Built In
Security is a mindset, not a module. At Artifax, every team operates with one guiding principle: protect our clients’ organizations and the integrity of their data.
News & Insights
Strengthening everyday protection for your data and systems We’re pleased to confirm that Artifax has successfully renewed its Cyber Essentials certification, the UK government-backed ...
Continuing our commitment to quality and security We’re proud to share that Artifax has been successfully recertified for ISO 9001 and ISO 27001, the ...
Every booking, contract, and audience interaction involves valuable data. Moreover, a single breach can damage trust, trigger scrutiny, and drain limited capacity. This white ...
In today’s digital landscape, data security is no longer optional. Cultural organizations rely on digital tools for everything from programming and rentals to fundraising ...
Why two-factor authentication matters for your ArtifaxEvent application Keeping your data safe has never been more important. As arts and cultural organizations handle increasingly ...