Implementation
Setting you up for success from day one.
Venues That Trust Artifax
Your implementation is not just a project. It's the moment your whole organization unlocks new clarity, confidence and control.
Your implementation is also not just about switching systems. It is about giving your organization a clear, confident start with Artifax.
Changing systems can feel daunting, especially with competing priorities, tight timelines and multiple stakeholders to coordinate. That is why our approach goes beyond simply turning Artifax on. We partner with you to deliver a structured, low-risk transition that brings clarity to your workflows, confidence to your teams and trust in the process from day one.
Artifax implementations combine configuration, training and collaborative planning in one connected experience. The result is simple: a system shaped around your organization and a team that is ready to use it.
Your system is shaped with you, not dropped on you.
We work side-by-side with your administrators and key users to tailor Artifax to your workflows, terminology, and governance.
Because your team understands how the system has been configured, they gain the confidence to adapt and extend it long after go-live.
A structured plan built around your timelines and priorities.
Every implementation begins with a bespoke plan shaped around your constraints, capacity, and operational realities.
Whether you’re working to a hard deadline or phasing adoption over time, we build a predictable structure that protects your team and keeps the rollout stress-free.
Training designed for the people who use the system every day.
Admins, schedulers, producers, technicians, and operations staff each receive the training they need, delivered in the format they learn best.
Live online workshops, on-site sessions, and guided practice help every team move from “learning” to “doing” quickly and confidently.
Remote or on-site options that support your team’s success.
Choose the mix of in-person and remote sessions that suits your timelines, team, and working patterns.
Our methodology works equally well in both settings, so your project stays efficient without compromising quality.
Phased rollouts for confidence.
A successful implementation is not just about going live. It is about sequencing the journey so every phase builds clarity, reduces risk and prepares your teams. Our proven phased methodology ensures your system is configured early, your people are ready and your launch happens without disruption.
Discovery & Setup
Workshops with key stakeholders align requirements, configure the system, and begin data migration.
Outcome: Shared understanding, clear decisions, and a system foundation shaped around the way you work.
Training & Testing
Admins and schedulers receive role-specific training and access to a dedicated sandbox environment for testing, exploration, and validation long before go-live.
Outcome: Confident users, validated configurations, and reduced risk as you approach launch.
Go-Live Ready
Your system is fully configured, your users are trained, and your data is migrated. You also have a contingency buffer to test, adjust, and prepare — without the pressure of last-minute change.
Outcome: A calm, predictable launch with time to focus on your teams and deadlines.
Expansion & Enhancements
Once your teams are confident, we help you unlock additional capabilities. These include advanced reporting, specialist modules, new workflows, and deeper integrations, all based on real-world use.
Outcome: Continuous improvement and long-term optimisation as your organization evolves.
Why It Works
Our implementation approach succeeds because it’s built around clarity, confidence, and collaboration at every step — not rushed timelines or rigid processes.
Early Clarity, Fewer Surprises
We establish alignment early so your teams always know what’s happening and why.
Clear requirements, structured workshops, and early configuration remove ambiguity from the process.
You get visibility from day one, reducing last-minute surprises and keeping everyone confident in the plan.
People-First Adoption
We prepare your people as thoroughly as we prepare your system.
Admins, schedulers, producers, technical teams, and leadership are engaged early and often.
Everyone understands the system, their role, and how the transition will affect them. This makes adoption smoother for the whole organization.
Structured Change That Sticks
Our method blends configuration, training, and testing so change feels manageable, not overwhelming.
With clear communication, iterative reviews, and training tailored to each user group, improvements take root across your teams.
The result is a launch that feels calm, coordinated, and embedded.
Experience You Can Rely On
We’ve guided hundreds of organisations through implementations just like yours.
With 30+ years in the sector, ISO-certified processes, and a >99% satisfaction score, our team combines technical depth with real-world cultural operations experience — giving you a partner you can trust at every stage.
Always Supported
Implementation is only the beginning. Once you’re live, you gain access to the full Artifax ecosystem:
Responsive help from experts who understand your world, backed by a >99% satisfaction score.
Professional Services
Our consultancy team helps you refine workflows, design new processes, and optimise your setup as your needs evolve.
Your dedicated specialist guides you with proactive check-ins, tailored success plans, and insight into usage and adoption trends.
Together, these services ensure you’re never alone with Artifax — you always have a clear next step, a partner to guide you, and a path to long-term success.
Stories & Insights
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