National Portrait Gallery, London
How the National Portrait Gallery manages events and spaces with confidence using ArtifaxEvent. Overview When the National Portrait Gallery reopened after its extensive refurbishment, it…
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How first and last impressions shape the entire visitor experience
Last week, I visited L’Alliance New York with two colleagues. The moment we walked in, we were greeted with a warm, sincere “Bonjour!” from the…
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Profit is not the opposite of purpose
I pre-ordered Aubrey Bergauer’s call to action, Run It Like a Business, and read it in one sitting on a flight from the UK to…
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What museums teach us about the value of shared information
This is me, standing outside the 81st Street entrance to the Metropolitan Museum of Art in New York City. Why this entrance? At the time,…