Artifax continues to evolve beyond your internal system and into your public-facing experience.
With the release of the Contact Widget module, your website becomes a direct extension of Artifax. As a result, every enquiry flows straight into your sales pipeline, structured, visible, and ready to act on.
From inbox chaos to structured pipeline
For many venues, website enquiries create more problems than they solve.
Emails arrive in shared inboxes. Details are incomplete. Ownership is unclear. Meanwhile, valuable opportunities are delayed, duplicated, or lost entirely.
The Contact Widget changes that.
Instead of relying on inbox triage, you capture enquiries in a consistent, structured way from the very first interaction. Every submission is automatically created in Artifax as a trackable opportunity.
As a result, your team gains clarity from the start, not after manual admin.
A smarter enquiry experience, built for commercial teams
This is not a generic web form.
The Contact Widget is a configurable commercial tool designed to support real-world sales workflows in arts and cultural organizations.
With a single line of code, you can embed a fully configured enquiry form into your website. From that moment, every enquiry is:
Captured with the right structure
Routed to the right owner
Tracked through your pipeline
Measured as part of your commercial performance
Importantly, this happens automatically, without adding administrative overhead.
One module, unlimited enquiry journeys
Your commercial activity is not one-size-fits-all. Your enquiry capture should not be either.
With the Contact Widget, you can create multiple tailored enquiry flows, for example:
Weddings and private events
Conferences and corporate hires
Filming and location use
Education and community programs
Private dining and hospitality
Each widget can be configured with its own:
Fields and form structure
Branding and user experience
Arrangement type and workflows
Sales ownership and automation
At the same time, all enquiries feed into a single Artifax environment. This ensures consistency, visibility, and control across your organization.
What this means for your team
When enquiries are structured from the start, everything improves.
Instead of chasing emails or re-entering data, your team can focus on responding quickly and converting opportunities.
Every enquiry becomes:
- Visible: no more hidden or lost requests
- Structured: consistent data from the first touchpoint
- Reportable: clear insight into demand and performance
- Measurable: even lost or declined leads inform your strategy
Consequently, you gain faster response times, better data quality, and stronger commercial visibility from day one.
How it works
Getting started is simple.
Configure your widget in Artifax
Define how enquiries should be handled, including arrangement types, ownership, forms, emails, and automation rules.
Add the widget to your website
Copy the generated embed code and place it into your website’s HTML. This creates a direct connection to your Artifax system.
Preview and publish
Use the built-in preview to check your form before going live. This ensures the experience is clear and aligned with your brand.
Once live, every submission automatically:
Creates or matches entities
Generates an arrangement
Stores structured data
Enters your sales pipeline
No inbox management. No duplication. No lost leads.
Designed for clarity, built for growth
The Contact Widget is part of a broader shift in Artifax.
Following digital contracts with DocuSign and online payments, this release extends your commercial workflow to the very first customer interaction.
In other words, Artifax now supports the full journey:
from initial enquiry to confirmed event, all in one connected system.
Learn more or get started
For detailed configuration guidance and best practices, visit the Contact Widget Help Centre article.
To add the Contact Widget module to your plan, talk to your Artifax Account Manager.
Talk to us
Want to see how this could work for your organization?
Talk to us about turning your website into a structured, measurable sales channel.