New systems promise better data, smoother workflows, and more capacity. However, change inside arts and cultural organisations often stalls. This happens not because the software is wrong, but because the human side of adoption is underestimated. As a result, this white paper combines proven change-management frameworks with sector examples. It gives you practical guidance to support your teams through implementation with clarity and confidence.
Inside This White Paper
- Why 60–70% of large change programs fail to meet their objectives, and what that means for arts and cultural venues.
- How to run procurement that looks beyond feature lists and focuses on the outcomes staff and audiences will feel.
- Practical ways to resource and own change, including power-users, protected time, and leadership engagement.
- The value of phased rollouts and clearly defined “Go Live” milestones that staff can see and celebrate.
- A representative case example from a mid-sized arts center that moved from anxious staff to sustained adoption.
Who This Is For
This white paper is designed for leaders, project sponsors, and department heads preparing to implement or upgrade venue management software. If you want your teams to be confident, not just compliant, this guide will help you frame change in a way that feels achievable, supported, and worthwhile.
Download the white paper to explore a step-by-step approach to change, and then talk to us about how Artifax supports adoption from discovery through long-term use.