Continuing our commitment to quality and security
We’re proud to share that Artifax has been successfully recertified for ISO 9001 and ISO 27001, the international standards for quality management and information security. This recertification reflects our ongoing commitment to delivering a reliable, secure, and client-centered experience for arts and cultural organizations around the world.
ISO 9001 demonstrates our focus on continuous improvement and consistent service delivery. Meanwhile, ISO 27001 confirms that our information security practices meet rigorous global standards. Together, these certifications signal that Artifax is built on processes and safeguards our clients can trust.
Why this matters for our clients
For organizations working in the arts, cultural spaces, education, and event management, reliable systems and secure data handling are essential. ISO recertification provides independent assurance that:
our internal processes follow best practices,
our teams maintain robust security measures,
our infrastructure is designed to protect sensitive information, and
we continue to evolve our systems with accountability and transparency.
These standards support every aspect of Artifax — from product development to support, professional services and client success.
A foundation for the future
This recertification is an important milestone as we continue to strengthen our platform and expand our capabilities. It also reflects the dedication of every team across Artifax who contributes to quality, security, and operational excellence.
Thank you to our clients, partners, and colleagues for helping us maintain the standards that make Artifax a trusted partner for venues, festivals, producers, and cultural organizations worldwide.