How New 42 streamlined operations and gained time to focus on creativity with ArtifaxEvent.
Overview
New 42 operates a ten-story arts complex in New York City, home to 14 rehearsal studios supporting Broadway, Off-Broadway, regional, and touring productions.
Managing bookings, contracts, and finances across such a busy facility is demanding. As a result, the team needed a more intuitive and efficient system.
By moving to Artifax, New 42 reduced contract and invoice creation time by half. In addition, the organisation simplified its financial reporting. Staff now have more time to support artists rather than administration.
The Challenge
New 42’s previous venue management system was cumbersome and prone to bugs. Even small errors often forced staff to start over. Furthermore, routine tasks such as generating invoices or reports required repetitive manual entry.
The organisation needed a user-friendly, arts-focused solution. Therefore, they began looking for a system that could streamline workflows, reduce duplication, and remove friction from daily processes.
The Solution
Artifax offered a clear, intuitive platform that replaced many manual steps with automation and integrated reporting.
As a result, staff could generate contracts, invoices, and deposit reports at the click of a button. This eliminated the need for separate boilerplates and manual data entry. Moreover, the system’s clean design made it easy to navigate. Responsive, friendly customer support also ensured a smooth transition.
The Results
Since adopting Artifax, New 42 has dramatically improved both speed and accuracy in its administrative tasks.
- Contract and invoice generation time reduced by 50%.
- Deposit reports now produced automatically for finance.
- Information centralised in one user-friendly, arts-specific platform.
- Greater bandwidth for staff to focus on core responsibilities and client relationships.
Client Testimonial
Artifax not only saved time on generating contracts and invoices for our clients, it has also streamlined deposit reports to our finance department. Paperwork is now at the click of a button instead of having to hard-enter all the information into a separate boilerplate. The look of Artifax is simple, clear, and not overly-crowded. The customer service has also been responsive, friendly, and helpful.
Ever since switching to Artifax, the time that it takes me to generate contracts and invoices for clients has been cut in half. This has given me additional bandwidth to focus on other job responsibilities.”
Why It Matters
By adopting Artifax, New 42 transformed a time-consuming process into an efficient and transparent workflow. Consequently, staff now spend less time on paperwork and more time enabling creative work. The change demonstrates how intuitive design and automation can support growth and empower arts professionals.
See Artifax in Action
Explore how our venue and event management software helps you simplify scheduling, streamline operations, and deliver standout experiences — all in one place.