Using historical data to run your venue with confidence
Why keeping the past visible makes day-to-day decisions easier Running a venue or managing events means balancing what’s happening now with what’s come before. Past…
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Clarity is not condescension — inside our organizations and beyond them
During a recent performance of Mahler’s Ninth Symphony — a composer often used as shorthand for “serious” or “highbrow” music — I found myself thinking…
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When is “done” really done? How clear completion criteria strengthen teams
During a recent visit to the New Theatre Oxford to see Welsh National Opera’s production of Candide, I was reminded of one of the most…
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Why museums matter depends on where you stand
There is a beautiful synchronicity in two books published recently, each taking a very different perspective on the importance of museums, and together offering a…