Key venue statistics
Business Challenges
Venue description
Sage Gateshead is an international music centre and renowned conference and event venue located in the North East of England. It is for artists, for audiences and for the North. Every year they welcome more than two million visitors. More than 400 concerts featuring all kinds of local, regional and international music, take place all year round. Music-making and learning activity takes place not only in the building but across the region, with 190,000 people of all ages taking part in over 10,000 music classes and workshops.
The iconic building, designed by renowned architects Foster + Partners, is home to Royal Northern Sinfonia and is a place where emerging artists are nurtured through dedicated programmes and festivals. As a charity, the support they receive helps to ensure everyone in the community can experience the joy of music.
Reason for upgrade
Sage Gateshead chose to upgrade to ArtifaxEvent after an organisational re-structure which resulted in a requirement for wider input from different staff members to use Artifax. They immediately felt the benefits of a cloud-based system which is accessible by far more members of staff and offers a much greater level of data security.
Some of the changes that they made after upgrading were:
Some of the improvements that they are currently working on include:
This case study is a fantastic example of how clients on ArtifaxEventClassic can improve processes within their business by upgrading to ArtifaxEvent and increase efficiency across a number of departments.