Case Studies And Testimonials
Read how Artifax has helped improve processes and efficiency within venues
Performing Arts
Let us help you create unforgettable experiences for your audiences
We help some of the biggest festivals worldwide run smoothly, learn how here
Museums And Galleries
Create exceptional visitor experiences with Artifax
Conferencing And Events
Unite your sales, planning, catering, operations, and finance teams with Artifax
Places Of Worship
We completely understand the needs of your multi-functional spaces
Community Centres
Spend less time on admin and more time with your community
Local Government And Councils
Create exceptional experiences for your local community with Artifax
About Us
We are on a mission to empower the arts and cultural community to create unforgettable experiences. Established in 1986 and a member of the Volaris group we are a trusted and reliable source of venue and event management software and solutions. 
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Our Team
Our team are truly world class. Driven by a passion for the arts and culture industry as many of us started our career in venues just like yours, we are committed to helping venues all over the world unlock the power of Artifax and create unforgettable experiences for their audiences.
Learn more
News & Webinars
Read our most recent blog posts and register for our webinars
Where To Find Us In 2023
Meet the Artifax team in 2023
Read our most frequently asked questions
Case Study Request
Tell us how Artifax has helped your venue, we would love to know!
Our Services
Find out more about the vast range of services we provide
Artifax Academy
Designed for a variety of job roles and users, we are sure to have a course (or courses) that would be suitable for you
Artifax Help Centre
Register and get involved in our online community of users
Read our most recent blog posts and register for our webinars

User Training


This introduction will give any new user everything they need to know to start taking bookings and managing entities in the system. We will also be covering tips and tricks to make your use more efficient, such as grouping events and updating them in bulk.



This training is for current ArtifaxEvent users only

Recommended prior knowledge - There are no pre-requisites to this course!

Back by popular demand: the User Training sessions! This is a great introductory course to all things Artifax. Whether you are a new user or an existing user, you will learn something new during this training. Led by Product Specialist Rebecca Weaver, this two-session series will lead you through the ins and outs of getting started in ArtifaxEvent.

What is covered in the training:

  • Logging into Artifax for the first time
  • Using the Dashboard and an explanation of the terminology around it
  • Using the Calendars and customizing them for your specific use
  • Creating new Arrangements and adding events
    • From the Graphical and Availability Calendar
    • From an Entity Record
    • Using Templates to start the process
  • Editing Arrangements and events
  • Grouping and editing events
  • An introduction to Resource Bookings and duplicating Resources
  • An introduction to using Tasks
  • Event Schedule and duplicating Event Schedules
  • Creating an Entity and adding it to an Arrangement/Event
  • Entity Management – creating, linking, and updating contact information
  • Searches and reports
    • Saving searches
    • Running manual reports
  • Explanation of Help Centre and online resources

Outcomes – Attendees will leave the session feeling confident and able to create new entities, add new arrangements, and events as well as manage resource bookings and tasks. You will also have confidence creating your own searches, running reports, and customizing your user experience.

Who should attend – This training is perfect for new users to the system or users who may need a refresher training on the basic functions of Artifax.

Course Format – 2 x 2 hour sessions. The price includes both of these sessions.

All rights reserved © 2023 Artifax Software Limited. Registered in England and Wales No: 02007321 / VAT Reg No: GB 813 0421 81 / ICO No: Z5078823
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