Case Studies And Testimonials
Read how Artifax has helped improve processes and efficiency within venues
Performing Arts
Let us help you create unforgettable experiences for your audiences
We help some of the biggest festivals worldwide run smoothly, learn how here
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Create exceptional visitor experiences with Artifax
Conferencing And Events
Unite your sales, planning, catering, operations, and finance teams with Artifax
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We completely understand the needs of your multi-functional spaces
Community Centres
Spend less time on admin and more time with your community
Local Government And Councils
Create exceptional experiences for your local community with Artifax
About Us
We are on a mission to empower the arts and cultural community to create unforgettable experiences. Established in 1986 and a member of the Volaris group we are a trusted and reliable source of venue and event management software and solutions. 
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Our Team
Our team are truly world class. Driven by a passion for the arts and culture industry as many of us started our career in venues just like yours, we are committed to helping venues all over the world unlock the power of Artifax and create unforgettable experiences for their audiences.
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Where To Find Us In 2023
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Admin Advanced


These sessions will expand your knowledge of ArtifaxEvent administration, and allow you to be able to work with all areas of Configuration.



This training is for current ArtifaxEvent users only

Recommended prior knowledge - For system administrators who work with the areas covered in the Admin Basics session already, or who have attended the Admin Basics session. An understanding of ArtifaxEvent Finances is also useful but not essential.

If you couldn't get enough of what we had to offer in the Admin Basic session, then you've come to the right place! The Admin Advanced session will expand on what we learned in the previous session. Looking to learn about custom form development and managing Entities and Resources? Or maybe you would like to learn how to export ArtifaxEvent data to an external calendar like Google Calendar or Outlook? Senior Product Specialist Sarah Gillett is excited to show you all of that!

What is covered in the training:

Room Management

  • Time Zones and using Rooms for touring shows


  • Sub-Resources – creating packages of Resources that can be booked together

Report Management

  • Managing reports
  • Creating Document Types, and linking Reports to Document Types
  • Scheduling Reports

Entity Management

  • Creating Entity Groups
  • Bulk addition of entities to groups from searches
  • Merging Entities and tidying up Entities in the system
  • Setting genders and discussing GDPR sensitive data

Creating saved searches and sharing them with user groups

  • Calendar Filters linked to shared searches
  • ICS Calendar Feeds
  • API linked to shared event search

Custom Form development – capturing customized data

  • Creating new custom forms
  • Assigning forms using rules
  • Discussion of amending existing forms
  • Assigning ad hoc forms

Special Date Management

  • Adding new types
  • Adding new dates


  • Setting up automated emails to inform users of updates

API best practice and a review of current integrations

Outcomes – This session is for system administrators who work with the basics regularly, or who have attended the Administrator basics session. It will expand your knowledge to be able to work with all areas of configuration.

Who should attend – System Administrators with prior experience looking to learn more. Administrators who need to customize the data captured in their organization and report on it.

Course Format – 2 x 2 hour sessions. The price includes both of these sessions.

All rights reserved © 2023 Artifax Software Limited. Registered in England and Wales No: 02007321 / VAT Reg No: GB 813 0421 81 / ICO No: Z5078823
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