Joe Trigg

I’m delighted to be working at Artifax as a Product Specialist, and member of the Professional Services Team, as it’s a role that gives me a great opportunity to teach others how to use a system that really can make a difference to a wide range of Organisations. I find it really satisfying working with clients on training sessions and being able to tell when they can really see how Artifax can work for them, and how much easier something I have just taught them, can make their jobs. An area that I particularly enjoy working on are Custom Forms, and Custom Form Fields, as these are custom made to the client’s venue, and can be tailored to their needs. I find it extremely rewarding being able to see the clients existing terminology and key areas still being used, but added into Artifax and brought together in one, convenient place, so that the data can be extracted exactly how the client wants it.

I’ve previously worked with Events Organisations, so feel very lucky to know how Events venues operate and work and feel that this is something I can bring to training sessions with clients, particularly those working in Theatres and Concert Halls. I was lucky to previously work with Cheltenham Festivals as their Operations Coordinator for the Cheltenham Science and Literature Festivals, and used Artifax in this job, so was able to see first hand how it can really benefit Festivals too and know that once all data is populated into Artifax, it can be brought together in one place during live dates, so that everyone is coordinated and has the same information.