Case Studies And Testimonials
Read how Artifax has helped improve processes and efficiency within venues
Performing Arts
Let us help you create unforgettable experiences for your audiences
Festivals
We help some of the biggest festivals worldwide run smoothly, learn how here
Museums And Galleries
Create exceptional visitor experiences with Artifax
Conferencing And Events
Unite your sales, planning, catering, operations, and finance teams with Artifax
Places Of Worship
We completely understand the needs of your multi-functional spaces
Community Centres
Spend less time on admin and more time with your community
Local Government And Councils
Create exceptional experiences for your local community with Artifax
About Us
We are on a mission to empower the arts and cultural community to create unforgettable experiences. Established in 1986 and a member of the Volaris group we are a trusted and reliable source of venue and event management software and solutions. 
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Our Team
Our team are truly world class. Driven by a passion for the arts and culture industry as many of us started our career in venues just like yours, we are committed to helping venues all over the world unlock the power of Artifax and create unforgettable experiences for their audiences.
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News & Webinars
Read our most recent blog posts and register for our webinars
Where To Find Us In 2023
Meet the Artifax team in 2023
Faqs
Read our most frequently asked questions
Case Study Request
Tell us how Artifax has helped your venue, we would love to know!
Our Services
Find out more about the vast range of services we provide
Artifax Academy
Designed for a variety of job roles and users, we are sure to have a course (or courses) that would be suitable for you
Artifax Help Centre
Register and get involved in our online community of users
News
Read our most recent blog posts and register for our webinars

ArtifaxAcademy Individual Training

This is an individual ArtifaxAcademy training session. We will follow our standard course material but only your organisation will attend the session with a maximum of six attendees. If you would rather do the training in a group setting check out our current course dates. If you need any further information or training that is not listed below please contact our Support team at [email protected]

User Training

USER TRAINING - 
INDIVIDUAL

This introduction will give any new user everything they need to know to start taking bookings and managing entities in the system. We will also be covering tips and tricks to make your use more efficient, such as grouping events and updating them in bulk.
Let's Get Productive

LET'S GET PRODUCTIVE - INDIVIDUAL

This introduction will give any new user everything they need to know to be truly productive using ArtifaxEvent, covering topics such as searches, calendar filters, document types, scheduled reports, custom forms and much more!
Admin Basic

ADMIN BASIC - 
INDIVIDUAL

These two sessions will allow you to keep your site up to date with changes to your venue and processes. You will also be able to confidently add and remove users with appropriate permission structures for their role.
Admin Advanced

ADMIN ADVANCED - 
INDIVIDUAL

These sessions will expand your knowledge of ArtifaxEvent administration, and allow you to be able to work with all areas of Configuration. An understanding of ArtifaxEvent Finances is also useful but not essential.
Finance Basic

FINANCE BASIC - 
INDIVIDUAL

For anyone who works with finances at their venue, from putting quotes together for customers to generating invoices this course will give you the confidence to use ArtifaxEvent from beginning to end saving time by not double entering information and using ArtifaxEvent Reports to create professional outputs to customers with ease.
Finance Advanced

FINANCE ADVANCED - 
INDIVIDUAL

For anyone who attends will be taught how to adjust saved prices of Rooms and Resources in ArtifaxEvent. We will work through outputs to finance system and how to code your finances from ArtifaxEvent to match. We will also discuss how to run batch invoices to save time by running invoices periodically for everything in the date range rather than individually.
Reporting

REPORTING - 
INDIVIDUAL

From calendars, contracts, production schedules and function sheets to cost estimates, itineraries, invoices, and statistics – if the information necessary to populate these reports is in ArtifaxEvent, we can help you get it out, and formatted just the way you’d like it to appear.
Info Sharing Session

INFORMATION SHARING - 
INDIVIDUAL

This operational knowledge will allow you to manage the flow of information in your organisation. You will be able to automate parts of your organisations workflow by utilising tasks, automations and published calendars. We recommend attending the Admin Basics session first.
Commercial Hire

COMMERCIAL HIRE - 
INDIVIDUAL

Attendees will be able to work with the sales process to manage enquiries and estimate revenue. Customers can be contacted quickly with quotes and contracts generated directly from ArtifaxEvent. Entity management and grouping will allow contact groups to be built and managed so that customers are held in appropriate sectors for your organisation.
Operations

OPERATIONS - 
INDIVIDUAL

This operational knowledge will allow you to manage the flow of information in your organisation. You will be able to automate parts of your organisations workflow by utilising tasks, automations and published calendars. We recommend attending the user training training beforehand and having basic configuration knowledge in order to get the most from this training.
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